Frequently Asked Questions
Everything you need to know about our premium floral supplies and delivery.
What is the best way to soak OASIS® Floral Foam?
Place the foam brick on top of a deep container of water treated with floral preservative. Allow the brick to sink naturally until it is fully saturated; never force it underwater, as this creates dry air pockets in the center.
How long will flowers stay fresh in your floral foam?
When properly saturated and supplemented with flower food, our Maxlife foam can extend the life of cut flowers for up to 7 days, depending on the flower variety and environmental conditions.
What are your shipping rates and delivery times?
We offer standard shipping (3-5 business days) and expedited options. Shipping costs are calculated at checkout based on the weight of your order and your delivery location.
Can I return unused products?
Yes, we accept returns on unused, unopened items in their original packaging within 30 days of purchase. Please note that shipping fees for returns are the responsibility of the customer unless the item is defective.
Do you offer bulk discounts for professional florists?
We provide tiered pricing for bulk orders and wholesale accounts. Please contact our sales team or register for a professional account to view volume-based discounts.
Are your floral foam products environmentally friendly?
We offer a range of sustainable options, including our OASIS® Terra Sculpt and biodegradable foam lines designed to breakdown over time in specialized landfill conditions.